Cannot setup credit score

I have the latest version R48. and whenever i click on Credit Score view, which worked a couple years ago, I get the popup window saying:
Error - Internet Unavailable
Internet Unavailable
Failed to connect to the servicer. This could happen if you are in offline mode.
Please try again later.

I have been trying again later for nearly 2 years, possibly longer with always having the latest updates, Windows 11, but had this problem with Windows 10, no firewall, no VPN, don't use cloud updates, never have.

So, what is Quicken doing to fix this long outstanding issue? Also, I have gig internet that works fine, updating accounts, downloading and uploading files and no problems whatsoever on my end.