R48.xx - Manual reminders being deleted by - “review and repair online billers“
I worked with support on this issue for two hours on 3/10/23. After a week or so when I started Quicken, release r48.9 was force installed, and the issue still exists.
The original issue; after installing R48.8 I ran a validate and repair on my "online billers". 2 pop-ups appeared indicating that xx "out-of-use reminders were removed", and XXX "out-of-use notices were removed. ALL of my manual reminders had been removed, over 150 of them. About a week later when I started Quicken R48.9 was force installed. I immediately ran an Online Billers validate and repair to see if the problem still existed, it did this time it "only" removed about 50 of my manual reminders. I ran mondo patch for 47.15 to get back to normal. Today I started Quicken and ONCE AGAIN R48.9 was force installed, with the exact same results. This is unacceptable. I would suggest that users run a validate and repair on online billers, but only after BACKING UP their data file. I would also request that a moderator contact support to see what is being done to resolve this. I called 2 days ago and was told they were working on it. I asked them to STOP the process of FORCE UPDATING releases until they can actually resolve this issue. The real question is why are they deleting ANY manual reminders? I would expect ONLY online billers to be analyzed NOT manual reminders.
Comments
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Having manual reminders deleted does seem like an egregious issue. Why are you running Validate & Repair on your online billers?
Have you considered using Windows UAC to block Quicken patch updates from being applied?
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
@mshiggins, I don't believe the OP is running Validate and Repair from the File menu. It looks like they're using Review and Repair from the Gear menu in the Bills & Income tab.
Quicken Subscription HBRP - Windows 101 -
Same question applies, why is @Greg Brown running the repair routine?
Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list1 -
I would assume that Customer Support told him to in order to fix a problem with Online Bills.
Quicken Subscription HBRP - Windows 100 -
My bad, it was review and repair and not validate and repair…😏
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So… I printed the list of reminders in R47.15 and R48.15 and compared them. There is only one difference. I am confused about what Quicken is calling "out-of-use" reminders and "out-of-use" notices. These are the pop-ups after installing R48.15 and running "review and repair online billers".
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Having the same issue and every time I reenter the manual bills, if the bills are past due as I haven't logged in while on vacation, the manual bill reminders are all deleted. Before they would show as past due. This is really frustrating and completely unacceptable. I just reupped for another year and can't believe this issue still continues. What is Quicken doing to fix this?1
