ONGOING 11/4/23 Morgan Stanley Wealth Management - "Sorry. We encountered an error."
Customers with Morgan Stanley Wealth Management reported that they are receiving a "Sorry. We encountered an error. (It's not your fault.)" in QWin and “An unexpected error has occurred. Please try again later. OFX Error: 16503” in QMac.
We have teams working on the issue, now, although we do not currently have an ETA. We apologize for the inconvenience this causes and we thank you for your patience.
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(Ticket # 10203466, CTP-6608)