ONGOING 5/22/23 Bill Reminder "Auto Enter" gone after Syncing to Mobile

Quicken Kristina
Quicken Kristina Moderator mod
edited June 1 in Alerts, Online Banking & Known Product Issues

Customers have reported that when adding a manual bill reminder with auto entry on that is then synced to mobile/web, the "Auto-Enter" is no longer displayed on the reminder. This does not affect the functionality of auto entry of the transaction.

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We have teams working on the issue, although we do not currently have an ETA. We apologize for the inconvenience this causes and we thank you for your patience.

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Thank you!

(Ticket # 10230169, CTP-6712)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod

    UPDATE 5/15/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

  • Quicken Kristina
    Quicken Kristina Moderator mod

    ONGOING 5/22/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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