ONGOING 5/22/23 Mycardstatement- CC-502 in Quicken for Win and FDP-102 in Quicken for Mac

Quicken Kristina
Quicken Kristina Moderator mod
edited May 22 in Alerts, Online Banking & Known Product Issues

We are getting reports from customers that they are getting a CC-502 (Win)/FDP-102 (Mac) error when trying to connect their account for Mycardstatement.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket # 10231304, CTP-6723)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod

    UPDATE 5/15/23


    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

  • Quicken Kristina
    Quicken Kristina Moderator mod

    ONGOING 5/22/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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