ONGOING 5/23/23 Nicor Gas Receiving Account Closed Error

Quicken Jasmine
Quicken Jasmine Moderator mod
edited May 23 in Alerts, Online Banking & Known Product Issues

We have users reporting that when trying to connect biller Nicor Gas, they are receiving an error, "Account Closed", when their accounts are not closed.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #10232273/CTP-6728)

-Quicken Jasmine
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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    UPDATE 5/16/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    ONGOING 5/23/23 


    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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