ONGOING! 5/27/23 CC-502 (Win)/FDP-102 (Mac) with some Financial Institutions

Quicken Kristina
Quicken Kristina Moderator mod
edited May 27 in Alerts, Online Banking & Known Product Issues

There is currently a known issue with Financial Institutions that use a certain service provider. Customers are getting CC-502 errors/FDP-102 errors when trying to add or update accounts. Currently, these are the affected financial institutions:

Park Bank Madison

Lake Ridge Bank

Territorial Savings Bank

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket # 10239739, CTP-6776)

Quicken Kristina

Tagged:

Comments

  • Quicken Kristina
    Quicken Kristina Moderator mod

    UPDATE 5/20/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

  • Quicken Kristina
    Quicken Kristina Moderator mod

    ONGOING 5/27/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

Categories