Bill Reminder set to Auto doesn't stay

Since the last update, my bill reminders that are set to Auto switches back to Uncoming the next time I launch the Quicken program.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @spkcoil,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    (CTP-6823)

    -Quicken Jasmine
  • sgj31
    sgj31 Member ✭✭
    I am having the same issue. I reported it but have heard nothing about a fix.
  • Denisem
    Denisem Member

    I'm having the same thing - all auto's are being flipped to manual each time the data sync's with the web

  • rleifield
    rleifield Member ✭✭
    Me too! Last weekend and today. I took the time to reset them to Auto today and my One Step Update just set them all to Upcoming again!
  • Dan Neu
    Dan Neu Member

    That makes four of us. Please fix this.

  • sgj31
    sgj31 Member ✭✭
    edited June 2
    this is linked to setting up Cloud/Mobile sync. When that is turned off, the auto reminder remains. But turn on mobile/web sync and the auto entry is gone and only manual entry can be done.

    There was an alert about this, but Quicken marked at as resolved. It is not resolved and is still a bug in the application.

    https://community.quicken.com/discussion/comment/20364781#Comment_20364781