ONGOING 6/8/23 Refreshing a Biller Displays "Unable to update billers" Error
We are seeing an issue with the "Refresh Bill" function returning an "Unable to update billers" error happening in Quicken for Windows
This is impactful because of the "pending" use case, which is very common. When a biller goes into pending, we display a “Fix it” flow for the user, which relies on this refresh functionality. Using it displays the error.
This has been escalated internally, though we do not have an ETA at this time.
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We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
Thank you!-Quicken Anja0
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!-Quicken Jasmine0