ONGOING 10/25/23 Chase - OL-221

Quicken Anja
Quicken Anja Moderator mod
edited October 25 in Alerts, Online Banking & Known Product Issues

Our teams have confirmed and are working on resolving an issue with users trying to connect with Chase receiving a OL-221 error (error code may differ on Quicken for Mac). It appears to be associated with Credit Card accounts but is not definitive at this moment.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #10521142/CTP-7909)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 10/18/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 10/25/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja

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