RESOLVED 12/7/23 Freedom Federal Credit Union- FDP-102/ CC-502

Quicken Kristina

We are getting reports that customers trying to add or update accounts for Freedom Federal Credit Union are getting a CC-502 in Quicken for Windows and a FDP-102 error in Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 10609457/CTP-8220)

Quicken Kristina

UPDATE 11/27/23

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Kristina

ONGOING 12/4/23 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

RESOLVED 12/7/23

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

Thank you!