CC-502 message for Pentagon Federal Credit Unioin

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I have been able to download my transactions into Quicken with One Step Update for years. A couple weeks ago I started getting a message that there was a connectivity issue. I tried to reset account and then the online updates were disconnected. Now I can't set up one step updates as I am getting the CC-502 connectivity issue. I have seen this is a known issue. Is there a new status update for fixing this issue?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @sherryberry62,


    As you said, this is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We do not have any further details or updates available beyond what has already been posted in the Alert.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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