Update account screen disappears after a couple seconds

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Brian Medeiros
Brian Medeiros Member, Windows Beta Beta

No accounts are being updated. Have restarted program and laptop. Worked fine yesterday.

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  • Quicken Jasmine
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    Hello @Brian Medeiros,

    This could be an issue with your online token.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Please let me know how this goes!

    -Quicken Jasmine

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