Why won't my BoA HSA transactions download?

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After doing an account update, it says that all of my BoA HSA transactions have downloaded, but none of them ever appear in my register. What am I doing wrong? All the transactions in my other accounts download just fine.

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  • Quicken Jasmine
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    Hello @NanaG,

    Are you receiving any error codes or messages? What is your connection method with Bank of America? You can see the connection method by navigating to Tools > Account List.

    Thanks!

    -Quicken Jasmine

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