truncated payee in transactions downloaded from Wells Fargo

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Bill2
Bill2 Member ✭✭

Starting a few days ago, transactions downloaded from my wife's Wells Fargo checking account show extremely truncated payee values. For example, the wells fargo website shows this as the beginning of a payee field:

PURCHASE AUTHORIZED ON 12/15 PAYPAL

What shows up in quicken is only these two characters:

Pa

So it appears that:

-Wells Fargo is choosing to not put the payee name at the beginning of the downloaded payee field

-Wells Fargo is either inserting extra spaces, or inserting tab characters, after the first word of the downloaded payee field

-The downloaded payee field is being truncated to about 30 characters or so. Not clear if this is happening on the Wells Fargo side, or the Quicken side

Before I commence what is undoubtedly going to be an incredibly frustrating process of convincing Wells Fargo, and potentially Quicken, that they have broken things here, I wanted to see if others could shed any further details that might be useful.

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