ONGOING 5/21/24 American Funds Retirement Center FDP-101 / CC-501

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Our teams have discovered that users attempting to connect with American Funds Retirement Center are receiving a CC-501 in Quicken for Windows and an FDP-101 in Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11043544/CTP-9960)

-Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    UPDATE 5/14/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    ONGOING 5/21/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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