UPDATE 7/5/24 Mohela/Mohela - Federal Student Aid/MOHELA - Loan - FDP-105/CC-505/CC-502

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We have confirmed an issue with users trying to connect with any Mohela connection option receiving FDP-105/CC-505/CC-502 in Quicken for Windows and Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket# 11056277/CTP-10004)

Quicken Kristina

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    UPDATE 5/20/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    ONGOING 5/28/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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  • Quicken Kristina
    Quicken Kristina Moderator mod
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    UPDATE 7/5/24

    Please visit this link and register for Mohela's new system:

    https://www.mohela.com/system-transition

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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