Paypal requiring 2FA during every one step update

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John Rocke
John Rocke Member ✭✭✭
edited May 22 in Download, Add/Update Accounts (Windows)

Paypal used to download without 2FA (two factory authentication) when performing one step updates. For the past 1-2 weeks every time a text message with a one time use passcode has to be sent.

Why?

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @John Rocke,

    This could be due to a recent change made by PayPal as the 2FA requirements do come directly from the financial institution. I suggest reviewing their website for settings that relate to "third-party access" or reaching out to PayPal directly for further assistance. It is recommended to request to a tier 2 agent or supervisor as they are generally more familiar with third-party applications such as Quicken.

    I hope this helps!

    -Quicken Jasmine

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  • John Rocke
    John Rocke Member ✭✭✭
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    This change seemed to coincide with the other recent download issues which is why I thought perhaps it is related.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @John Rocke,

    The current alert for Paypal is regarding a CC-501 error message that does not correlate with 2FA.

    Thanks!

    -Quicken Jasmine

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  • wallenjs
    wallenjs Member ✭✭✭
    edited May 19
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    I was also surprised by the 2FA request via Quicken from PayPal - I logged into my PayPal account and turned of 2FA and was then able to download normally from PayPal via Quicken without the 2FA prompt. Unfortunately the next day Quicken indicated that I no longer had a connection with PayPal and I had to reestablish a Online Setup with PayPal. I can download transactions again, but of course I'm back to the 2FA request with every download.

  • Dave Kacoroski
    Dave Kacoroski Member ✭✭
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    I am experiencing the same issue of being required to go through 2FA every time I download PayPal (this began just recently). From the responses above I thought I could go to PayPal and turn off 2FA. re 2FA all PayPal discusses is turning on an authenticator app.

    Sorry, I have no idea what this is, let alone how to do this.

  • John Rocke
    John Rocke Member ✭✭✭
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    I went into my PayPal account and 2FA is turned off but I still get prompted in Quicken. Something more is going on here.

  • garylapalombara
    garylapalombara Member ✭✭
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    My paypal mastercard starting asking for 2FA couple of weeks ago but it never sends the code. paypal is getting a 501 error but paypal mastercard is asking to send a code to my mobile but code never arrives so no transaction download happens. Tried to do a reset but get the need to send a validation code to mobile but never arrives? all versions up to date.

  • ssllii
    ssllii Member ✭✭✭
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    Recently, I am facing the paypal 2FA challenge everytime I want to do "update now". Hope Quicken can help solve this.

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