RESOLVED 6/12/24 - Online Accounts Fail to Update

Options
Quicken Anja
Quicken Anja Moderator mod
edited June 12 in Product Alerts

We are aware of an error some users are encountering when trying to update accounts. Customers will see a CC-501 in Windows and FDP-569 in Mac.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11085773)

-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    UPDATE 6/5/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    RESOLVED 6/12/24

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.