ONGOING 8/28/24 Now AssetMark Inc - CC-505 / FDP-105

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod

We are currently seeing an issue with Now AssetMark Inc/eWealth Manager returning a FDP-105 error in Quicken for Mac and CC-505 in Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket#11227077/CTP-10725)

Quicken Kristina

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 8/21/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 8/28/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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