ONGOING! 9/30/24 Citi Cards - OFX error, 16503

Quicken Kristina
Quicken Kristina Moderator mod
edited September 30 in Alerts, Online Banking & Known Product Issues

We have seen a rise in the OFX Error: 16503 with Citi Cards in Quicken for Mac. If you encounter this issue, please send us a problem report by going to Help>Report a Problem and sending the report with log files & a screenshot of the error (if possible) attached. Please include the ticket number, 11280471, in the description of the issue.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11280471)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod

    UPDATE 9/23/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod

    ONGOING 9/30/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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