TD Bank download failures

Eli G.

I know there have been other posts similar to this one. But for months now, Quicken does not pull accurate data from my TD checking. Specifically, it does not pull scheduled payments I have set up on TD Bill pay.

What is most frustrating are the number of different responses I have gotten from support. One being, and from a supervisor, that the way I want to use Quicken to pull future payments scheduled on TD can't be done. This despite being able to do it for years past.

The last person I spoke with says that there is an open ticket on the mater since AUGUST. Really, August?! What am I paying for?