NEW! 11/22/24 BrightDirections 529 College Savings Program ($0 balance adding accounts)
We have identified an issue with BrightDirections 529 College Savings Program ($0 balance adding accounts). This mainly occurs on Quicken for Mac using Quicken Connect. This is happening because our OFX Screenscrape (a form of EWC/Quicken Connect) can successfully capture account details but cannot capture account activity. This is causing the accounts to be successfully added but showing a $0 balance with no activity. We are working with the appropriate parties so that our screenscrape captures all the correct information.
This has been escalated internally, though we do not have an ETA at this time.
To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.
Thank you!
(Ticket# 11402012/CTP-11531)
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.