ONGOING! 2/10/25 Multiple FIs - FDP-101/FDP-103, CC-501/CC-503

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod

We have discovered that multiple banks are getting an FDP-101/FDP-103 in Quicken for Mac and CC-501/CC-503 / "It's not your fault.." error in Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11539708)

Quicken Kristina

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited January 29

    UPDATE 1/27/25

    All the affected financial institutions use the same service provider.

    So far, the following financial institutions have been confirmed to be impacted by this, but the list is not limited to:

    • Apple Bank
    • Bank of Marin
    • First United Bank & Trust
    • Macatawa Bank
    • Tri Counties Bank Personal
    • UMB Bank

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 2/3/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 2/10/25 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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