RESOLVED 6/18/25 Paypal, PayPal Credit, MasterCard and Crypto - FDP-109 / CC-509

Quicken Kristina

We are currently seeing an issue with PayPal Credit, MasterCard and Crypto returning an FDP-109/CC-509 error in Quicken Classic for Mac and Quicken Classic for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket #11737699/CTP-12916)

Quicken Kristina

UPDATE 5/5/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Kristina

ONGOING 5/12/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

RESOLVED 6/18/25

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!