FDP-155 with Sallie Mae error

brudish
brudish Quicken Mac Other Member
edited June 11 in Download, Add/Update Accounts (Mac)

Trying to get my Sallie Mae student load data yields the above error. Anyone know how to solve for this?

Bruce

Tagged:

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @brudish,

    Thanks for reaching out!

    The FDP-155 error typically means the financial institution is blocking Quicken’s access to their servers, which prevents your data from downloading—even if you're still able to log in directly on their website. In some cases, this block may be permanent.

    We recommend reaching out to Sallie Mae’s support team first. If they’re unable to assist, please contact Quicken Support for further help.

    Here’s our support article on FDP-155 errors with more information.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @brudish,

    Thanks for reaching out!

    The FDP-155 error typically means the financial institution is blocking Quicken’s access to their servers, which prevents your data from downloading—even if you're still able to log in directly on their website. In some cases, this block may be permanent.

    We recommend reaching out to Sallie Mae’s support team first. If they’re unable to assist, please contact Quicken Support for further help.

    Here’s our support article on FDP-155 errors with more information.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories