RESOLVED! 7/1/25 Truist Bank – Scheduled Maintenance - User action required

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Quicken Jasmine
Quicken Jasmine Moderator mod
edited July 2 in Alerts, Online Banking & Known Product Issues

Truist has announced scheduled system maintenance temporarily disrupting Quicken connectivity and Truist Bank Bill Pay services. This impacts all Quicken platforms, including Quicken Classic and Simplifi, though specific Bill Pay steps apply only to Quicken Classic users.

Impact Window:

  • Start: Friday, June 27 at 5:00 AM ET
  • End: Monday, June 30 at 12:00 PM ET

Details:

  • Users cannot sync Truist accounts in Quicken Classic and Simplifi during this window.
  • Users may also be unable to access Truist Bank Bill Pay services within Quicken Classic.
  • Truist has issued instructions to prevent disruptions or duplicated transactions for Quicken Classic users using Bank Bill Pay.

(Ticket #11828673)

-Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited July 2

    RESOLVED 7/2/25

    This alert has now been resolved as the scheduled maintenance should be finished.

    Thank you!

    -Quicken Jasmine

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