UPDATE 8/29/25 Quicken Bill Manager - Users getting Simplifi Emails

Quicken Janean

We’re aware of an issue affecting some Quicken Windows Classic customers after updating to R64.19.

A small number of users are receiving multiple bill reminder emails containing Simplifi messaging, even though they are using Quicken Windows Classic. This is happening for customers who had connected billers set up before upgrading to R64.19.

Our team is actively investigating and working on a solution. We appreciate your patience, and we’ll post updates as soon as we have more information.

If you’d like to be notified when there’s news, click the bookmark ribbon in the upper right of this post.

Thanks!

(Ticket #11905544/CTP-14151)

Quicken Janean

UPDATE 8/22/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience, and thank you for your patience. 

Thank you!

Quicken Janean

ONGOING 8/29/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!