REOPENED 9/23/25 Tangerine - Personal Banking - 103/503 due to a change to login requirements

Quicken Anja

Tangerine has recently changed how credentials are entered on its website. Instead of using a ‘Client Number’, customers must now log in with a ‘Login ID’. However, when connecting through Quicken, the ‘Client Number’ is still required for the time being. This is causing users to encounter a 103 or 503 when attempting to connect to Tangerine.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11929342/CTP-14326)

Quicken Anja

UPDATE 9/9/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Alyssa

ONGOING 9/16/25

This issue remains ongoing and our teams continue to work toward a solution.
No ETA or further details are available at this time, and this Alert will be updated
once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

RESOLVED 9/18/25

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!

Quicken Anja

REOPENED 9/23/25

The alert has been reopened due to a large volume of users reporting that the issue is still ongoing. We do not have an ETA at this time for a resolution, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!