ONGOING 10/28/25 FDP-102 Lincoln Financial Advisors Retirement Account & Heim & Young Securities

Quicken Alyssa

We are getting reports of Lincoln Financial Advisors Retirement Account (myStreetscape), Heim & Young Securities (Now Wealthscape Investor), not connecting and reporting back FDP-102/FI_TIMEOUT.

This is a known issue. The financial institution is partially blocking traffic, and we are working on fixing the issue.

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Thank you.

(Ticket#12000218)

Quicken Alyssa

UPDATE 10/21/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Alyssa

ONGOING 10/28/25

This issue remains ongoing, and our teams continue to work toward a solution.

No ETA or further details are available at this time, and this Alert will be updated once more information becomes available.

We apologize for any inconvenience and appreciate your patience.

Thank you!