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Cannot download transactions from a bofa credit card account. Problem just started this month....hav

Jon FosterJon Foster Member ✭✭
edited January 2018 in
Cannot download transactions from a bofa credit card account. Problem just started this month....have downloaded transactions successfully for several years. No account numbers of changed.  Nothing has changed. When I try to download, I get a dialog box that asks me if this is a new or exsiting accounts. The existing accounts do not proviide the right account as an option

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  • Howard RoarkHoward Roark Member ✭✭✭✭
    edited August 2016
    You can not link downloaded transactions that Quicken doesn't know what to do with, to an account that is currently activated for downloading.

    Deactivate the appropriate account for downloading, and it should appear in the list of accounts to link the download to.

    Backup first.
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