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Quicken 2007 crashes when I try to open Bill Pay

Unknown Member
edited February 2018 in
I recently installed Quicken for Mac 2007 (Lion compatible) so that I could use my existing Quicken information with Mac OS Lion.  But when I try to open Bills or Bill Pay or to enter my Paycheck, Quicken crashes. I have tried a number of times on a number of days but have been unable to open that part of Quicken even once. Does anyone know of some kind of fix that I can undertake to prevent the crashing?

Quicken for Mac 16.1.1 (build 20-762-400), aka Quicken for Mac 2007 (Lion compatible)
Mac OS 10.7.3 (Lion)
MacBook with 2 GHz Intel Core 2 Duo processor

Comments

  • Unknown Member
    edited July 2016
    I am having the same problem.  Quicken Mac 2007 Lion also crashes when I try to open the calendar to change the date on a register entry.  I spent about an hour with Chat Support yesterday and the Intuit Rep didn't even know there was an update for Lion.  Basically told me I'd just have to run Quicken on the old operating system.  No help AT ALL!  Any suggestions or fixes would be appreciated.

    Quicken for Mac 16.1.1 Lion Compatible
    Mac OS 10.7.4 Lion
    iMac 2.4 GHz Intel Core 2 Duo
  • Unknown Member
    edited July 2016
    This seems to have worked!  I found it on Apple forums - apparently an out of date QuickTime plug-in is messing up Quicken.
    I'll explain in very simple terms:
    1.  Go to the magnifying glass (spotlight) in the upper right corner of your computer
    2.  Type in the following: 3ivx
    3.  The "Top Hit" should be 3ivx uninstaller
    4.  Click on the 3ivx uninstaller option
    5.  When the "Are you sure you want to uninstall?' box comes up click yes/ok
    6.  You may get a confirmation box letting you know that 3ivx plug-in has been uninstalled
    6.  Restart your computer
    7.  Open Quicken 2007S (Lion compatible) - everything should work now.

    My old Quicken dollar sign icon showed up in the dock with a big X through it after restart.  I had to go to my applications file and open Quicken 2007S from there, then delete the old icon from my dock.  So far bills and transactions, calendar, and new transactions in the register seem to be working again.  I haven't tried everything yet, but fingers crossed this fixed it.  Good luck!
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