Quicken support not helping with OL-290 error. No longer can download transactions from Fifth Third
Contacted online chat. Got a very formulaic response
They directed me to a link to download release 3... but if I understand properly that is directed at platforms older than OSX version 10.9.5. release 3 was unable to install and i still have error OL-290 My questions about whether this error is likely to be fixed remains unanswered. Has anyone migrated to a different banking program for mac - am sick of all the errors.
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Comments
Online chat was mistaken; you are running Q2007/Mac for Lion, so your security certificates are coming from the Mac OS system itself.
I've replied to your earlier post and added a link to another QLC post from a Fifth Third customer who is also experiencing OL-290. See http://getsatisfaction.com/quickencommunity/topics/getting-ol-290-errors-using-quicken-2007-16-1-4-for-the-past-few-days-error-during-downloading-from-fifth.
Q2007/Mac is quite old, uses different certificates than other versions of Quicken, and takes extra work to implement and support on the part of financial institutions. As I said in my response to your other post on this subject, you should contact Fifth Third about this.
Here is more info:
Intuit Announcements:
https://qlc.intuit.com/announcements/1003948
http://knowledgebase.quicken.com/support/help/error-message--ol-248-ol-290-in-quicken-mac-2007-and-earlier/...
Discussion thread on the issue:
http://getsatisfaction.com/quickencommunity/topics/error-message-ol-290-security-certificate-appears-for-any-data-import-in-quicken-2007-including-web-connect-manual-export-imports...
Background info that another user (macuser_22) supplied:
"It is probably due to the POODLE vulnerability that was discovered and published 5 days ago by Google (https://www.us-cert.gov/ncas/alerts/TA14-290A)
US-CERT (Department of Homeland Security) says: "There is currently no fix for the vulnerability SSL 3.0 itself, as the issue is fundamental to the protocol; however, disabling SSL 3.0 support in system/application configurations is the most viable solution currently available."
Thus the recommendation is to turn SSL 3.0 off in servers, which is what banks (and apparently Intuit) have done.
Since QM2007 can only use SSL 3.0 (the code was written before TSL existed), QM2007 cannot connect to any server that has SSL 3.0 disabled."
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(Canadian Q user since '92, STILL using QM2007)