Bill pay in QMac 2016 not working
Just spent an hour on the phone with tech support and e-mailed my logs. Cannot get bill pay to send a transaction. Tried disabling and re-enabling the account download. Sending the payment results in "Waiting" in the check number field, and then "To Send". No error message is displayed.
Just watched the video from Eric Dunn about better customer support. I admit, I got to speak to a live person who was responsive, but at the end of the call, he could not commit to getting back to me either by phone or by e-mail about the resolution of the issue, and was noncommittal about whether he would escalate it.