Home

Online bill pay will not pay a scheduled transaction when you Update Selected On Line Account. To S

Unknown Member
edited December 2016 in

Version 3.1.0 still broken with regard to scheduled bill payments to be payed on line.  Online bill pay for a direct connect account is not allowing a scheduled transaction to be payed when you Update Selected On Line Account as the help manual implies.  To Send is placed in the check # box after clicking Save.  Upon selecting Update Selected Online Account transactions will download, if any exist, but the To Send transaction does not upload to the Bank.  There is no Pay Now option, only Save, for a scheduled payment.  You only see Pay Now when creating a new on line payment, a one time payment I guess.  The help manual says there are two ways to pay a bill.  This is not true when it comes to a scheduled bill pay  transaction.  The only way available does not work.  Do not know if the Pay Now button works.  

Comments

  • Unknown Member
    edited July 2016
    During the attempt to pay a scheduled transaction as explained above I had three bills cancelled which were payed by my working QM2007 program prior to connecting to my bank with this program.  No notice was rendered to me by QM2016  that cancellations had occurred.  I will now incur finance charges.  Thank you Intuit/Quicken developers.  What a farce!
  • Unknown Member
    edited December 2016
    I'm having the same problem! I guess not too many users have switched to Direct Connect, otherwise we would have seen more comments here. I'm going back to Quicken Connect and I hope Intuit Support pipes in here when they resolve the issue. Thanks for taking the time to post this BobbyB1.
  • Unknown Member
    edited July 2016
    Same - 2 weeks ago all ok now can't pay a bill to Chase. Quicken 2015 R10Rebooted, reentered the transaction, etc. but I have found no way to pay a bill with Quicken. No question Quicken is the best but it is also the worst.
  • Unknown Member
    edited July 2016
    I fixed my problem by going to Tools/Account List. Then Edit. Online Services tab and De-activate account. Re-Activate and enter required info. This tells me that if there is some error in the exchange between the bank and Quicken that Quicken fails. Error handling has ALWAYS been an issue for Quicken in my experience!!!
Sign In or Register to comment.