cannot connect to macy's account - does not recognize account type

universeuniverse Member ✭✭
edited January 11 in

I do not see an answer about whether Macy's account can be downloaded. It no longer can be on my machine. Account type not recognized. Unable to press link showing existing account. Chat room did not help. Others had this same problem some months ago. Am I missing a solution? I can manually add but unless my mind is tricking me, only recently has there been a problem about downloading


  • markus1957markus1957 SuperUser ✭✭✭✭✭
    edited January 11
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    edited October 2018
    My any chance, did Macy's sell their card portfolio to Comenity Bank?  A lot of cards are being sold to them ... and they get listed under the Card's name ... not Comenity's.  

    Just now, I found the setup procedure for "Macy's Credit Card",  Is that not working, for some reason?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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