What is not showing up? When you are entering an investment transaction in an account, the security you want is not showing up in the pull-down security selection? What security "Type" is designated for the no-show security? See the security list (Ctrl-Y). If it is "Market Index", change it to something more appropriate (Mutual Fund). (In Quicken, you cannot buy or sell securities designated 'Market Index'. So likewise you likely cannot have Div or any other transactions either.)
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Questions? Check out the Quicken Windows FAQ list