Home

Latest update crashes when I click to accept downloaded transactions.

Unknown Member
edited May 2017 in
This version has been the worst Quickien product I've woned.

Comments

  • Unknown Member
    edited July 2016
    Just Noticed the same thing!  Crashes everytime I try to accept the downloaded transactions.  I will try to call
  • Unknown Member
    edited July 2016
    It is a great tool.  It is the same as used in Turbotax.
  • Quicken KathrynQuicken Kathryn Administrator admin
    edited May 2017
    Hello All,
    We are currently investigating this issue--we hope to have it corrected as soon as possible.  In the meantime, if you would like to help us investigate and fix this issue, please check out this FAQ:

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    Thanks,
    Quicken Kathryn
    Quicken Kathryn
    Community Administrator
  • Unknown Member
    edited July 2016

    Hello All,
    We are currently investigating this issue--we hope to have it corrected as soon as possible.  In the meantime, if you would like to help us investigate and fix this issue, please check out this FAQ:

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    Thanks,
    Quicken Kathryn

    Same issue here... started with R6.

    I have been so happy with Quicken - until this release. First it crashed during printing (corrected with a workaround from Quicken). Now it crashes when accepting downloaded transactions.
  • Unknown Member
    edited November 2016

    Hello All,
    We are currently investigating this issue--we hope to have it corrected as soon as possible.  In the meantime, if you would like to help us investigate and fix this issue, please check out this FAQ:

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    Thanks,
    Quicken Kathryn

    Is there anyway to uninstall this latest update - R6 for Quicken Premier 2009?  The "fix" that was sent out by Quicken Support on 6/8/2009 did not work for me.

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    I would like to go back to R5 until this is REALLY resolved.
  • Unknown Member
    edited July 2016

    Hello All,
    We are currently investigating this issue--we hope to have it corrected as soon as possible.  In the meantime, if you would like to help us investigate and fix this issue, please check out this FAQ:

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    Thanks,
    Quicken Kathryn

    Qucken...I realize that it takes time to investigate a buggy software update such as R6, but don't you think you owe your loyal and faithful customers some interim information even if it is still under review?

    And, Hashky's request is not unreasonable..that is:  let's rollback R6.  Do we have to completely reinstall then upgeade through R5?

    As an aside, let me say that Quicken  Rental Property Manager 2009 is fraught with problems.  It won't allow your to print the check register unless you convert it to a pdf file.  Never had this before and I have been purchasing Qucken prodocts for 200 plus years.  Faithful customers who suffer these problems should be recognized in some way by Qucken as we helped build your business.  This problem is really annoying.
  • Unknown Member
    edited July 2016

    Hello All,
    We are currently investigating this issue--we hope to have it corrected as soon as possible.  In the meantime, if you would like to help us investigate and fix this issue, please check out this FAQ:

    https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7357

    Thanks,
    Quicken Kathryn

    I have a similar problem.  Quicken shuts down when I accept a Changed transaction (amount / Date / Void), unless I use the Option to Accept ALL.  Tried to go to the link provided by the Moderator and received a page not found from the Quicken website.

    Version: 2009 Premier R6
Sign In or Register to comment.