MS Office 2010 & Quicken 2010

Greg_the_GeekGreg_the_Geek ✭✭✭✭✭SuperUser ✭✭✭✭✭
edited September 2018 in
I just upgraded to MS Office 2010 and can no longer email invoices from Quicken 2010 H & B R10. I get "Mail system support is not available." When will Quicken support Office 2010?

Greg
Quicken 2017 H&B - Windows 10

Comments

  • Greg_the_GeekGreg_the_Geek ✭✭✭✭✭ SuperUser ✭✭✭✭✭
    edited February 2017
    Update! It only fails with the 64-bit version of Office 2010. Works fine with the 32-bit version.
    Quicken 2017 H&B - Windows 10
  • UKRUKR ✭✭✭✭✭ SuperUser ✭✭✭✭✭
    edited September 2018
    Thanks for doing the research about 64bit failing, while it works in 32bit.

    Did you talk with Quicken Support about this issue? If not, please do, so they can properly research it and find a solution.

    Thank you.
  • Greg_the_GeekGreg_the_Geek ✭✭✭✭✭ SuperUser ✭✭✭✭✭
    edited November 2016
    UKR said:

    Thanks for doing the research about 64bit failing, while it works in 32bit.

    Did you talk with Quicken Support about this issue? If not, please do, so they can properly research it and find a solution.

    Thank you.

    Already spoke to Quicken support and they're aware of the problem.
    Quicken 2017 H&B - Windows 10
  • DannyrathDannyrath Member
    edited July 2016
    UKR said:

    Thanks for doing the research about 64bit failing, while it works in 32bit.

    Did you talk with Quicken Support about this issue? If not, please do, so they can properly research it and find a solution.

    Thank you.

    I have run into the same problem except my msg is "Error"    "mail login failed"
  • UKRUKR ✭✭✭✭✭ SuperUser ✭✭✭✭✭
    edited September 2018
    To Dannyrath:
    Is your Outlook configured as the default email program in your Windows system?
    If not, this would, IMHO, explain your login failed error.
  • DannyrathDannyrath Member
    edited July 2016
    UKR said:

    To Dannyrath:
    Is your Outlook configured as the default email program in your Windows system?
    If not, this would, IMHO, explain your login failed error.

    To UKR yes Outlook is my only email and default client. It all started after the 64bit office 2010 install. :(
  • UKRUKR ✭✭✭✭✭ SuperUser ✭✭✭✭✭
    edited December 2016
    UKR said:

    To Dannyrath:
    Is your Outlook configured as the default email program in your Windows system?
    If not, this would, IMHO, explain your login failed error.

    That's where the expression about being on the "bleeding edge" comes from ... ;-)

    I hope Intuit will come up with a solution soon for Q2010 users.
    Keep calling this problem in, everybody! The more, the better ...
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