Home Inventory - error message shutdown

tbmuseum1tbmuseum1 Member
edited January 22 in
I run Quicken on 2 Windows computers: 1 with W7 the other with W8.1. The Home inventory runs fine on W7. On 8.1, it lets me enter the basic information on the location page, but when I try to open the supplementary page for date, description, etc. it gives an error message and shuts down the home inventory section.

Comments

  • Quicken ColinQuicken Colin Member
    edited January 22

    Good afternoon,


    Sorry to hear about the issues you are having with your Quicken. First thing you should focus on is your data file. To validate the file please
    Click on File > Save Copy as...
    Save a copy of your data file to a separate location.
    Say Yes when asked to open the copied file
    Click on File > File Operations > Validate and Repair...



    Once that is done try to use the file normally, if the issues persists please comment below.

    Best of luck
    Colin
  • leishirsuteleishirsute Member
    edited December 2016


    Good afternoon,


    Sorry to hear about the issues you are having with your Quicken. First thing you should focus on is your data file. To validate the file please
    Click on File > Save Copy as...
    Save a copy of your data file to a separate location.
    Say Yes when asked to open the copied file
    Click on File > File Operations > Validate and Repair...



    Once that is done try to use the file normally, if the issues persists please comment below.

    Best of luck
    Colin

    Started with a new blank datafile.  The problem still occurs.
    Quicken Windows 2017 Deluxe R19.1 on Windows 7 & 10 Pro
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