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Major Bug - Adding a new transaction does not update "Today's Balance" or running balance!

Unknown Member
edited August 2018 in

When I go in and add a transaction older than the current date - like say a check that I didn't get entered a couple days ago - the current balance does not change. This is a major bug and I cannot track an accurate balance if it won't update my current running balance shown above. This makes no sense at all!

Comments

  • volvogirlvolvogirl SuperUser ✭✭✭✭
    edited March 2017
    TRY, You can't get a running balance unless it's sorted by date. Click the DATE column heading to sort by date.  And for  Mac click on "Reset Filters" at the top of the register-some filters prevent the balance from showing.

    Check out these videos  that one of the SuperUsers - JRS (John in NC) made.  They are excellent!
    https://www.youtube.com/user/QuickenMac
  • Unknown Member
    edited July 2016
    Thank you for the quick response - but those are the exact things I tried to no avail.....I sorted by just about everything and it wouldn't adjust the "Today's" balance and resetting filters did nothing.  So my Balance was X amount with my last register entry on 10/31 - when I entered a new transaction and back date it to 10/24 - it would not change the overall balance at all....but....if I simply entered it on the current date 11/2 - it would change the balance!  It looks to me like a direct bug...enter it with the current date and it works....insert a transaction at an older date and it's not adjusted at all.  Thanks!
  • smayer97smayer97 SuperUser ✭✭✭✭✭
    edited August 2018
    Intuit Admins have advised that you can submit a Bug Report by going to this link and enter it into the "Did we miss your favorite feature?" field.
    http://intuitquicken.zuberance.com/reviewV2/start/92868615
    Have Questions? Check out these FAQs:COMPLETE list of Product Ideas - Quicken for Mac to VOTE on

    Object to Quicken's business model, using up 25% of your screen
    ? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires


    (
    Canadian Q user since '92, STILL using QM2007)

  • Unknown Member
    edited July 2016
    Thanks...interesting way to report a bug!  I'll try it!
  • smayer97smayer97 SuperUser ✭✭✭✭✭
    edited August 2018
    I know...very strange...they used to use other forums for that but seem to have given up on them. They say they plan to clean this up at some point.
    Have Questions? Check out these FAQs:COMPLETE list of Product Ideas - Quicken for Mac to VOTE on

    Object to Quicken's business model, using up 25% of your screen
    ? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires


    (
    Canadian Q user since '92, STILL using QM2007)

  • John_in_NCJohn_in_NC SuperUser ✭✭✭✭✭
    edited March 2017

    My guess is that you just setup this account. And if so, it is a "feature", not a bug.


    During new account creation, an opening balance adjustment is created to make your final balance correct. They changed the behavior of the opening balance transaction so that it now acts like a placeholder in investment accounts if you are familiar with those.



    If you enter any transactions with a date before the most recently imported during account creation, it will adjust the opening balance transaction amount. The theory was this was for people who wanted to enter older data into the account and have the running balance correct.


    Future imports/manually entered transactions will affect the running balance as expected. You can let the check download when it posts, use a more recent date, or you can delete the placeholder and recreate the transaction yourself so it doesn't have the magic status. Use "Adjustment" as the category because this will keep it from showing the $ as income or expense.
  • Unknown Member
    edited July 2016


    My guess is that you just setup this account. And if so, it is a "feature", not a bug.


    During new account creation, an opening balance adjustment is created to make your final balance correct. They changed the behavior of the opening balance transaction so that it now acts like a placeholder in investment accounts if you are familiar with those.



    If you enter any transactions with a date before the most recently imported during account creation, it will adjust the opening balance transaction amount. The theory was this was for people who wanted to enter older data into the account and have the running balance correct.


    Future imports/manually entered transactions will affect the running balance as expected. You can let the check download when it posts, use a more recent date, or you can delete the placeholder and recreate the transaction yourself so it doesn't have the magic status. Use "Adjustment" as the category because this will keep it from showing the $ as income or expense.

    Ahhhh.....I see what it's doing now!  Interesting!  Thank you!!!!
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