qm2016 v.3.0.3 bill pay not working
Get error box saying "%@ is not enabled" when trying to pay a bill by clicking edit on a scheduled transaction, edit details, Online Payment, check online payment box, click Pay Now or Save. Account has been enabled via settings for Direct Connect and the Bill Pay light is green, using SunTrust Bank.
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Comments
Good afternoon,
I understand how the situation can be frustrating. The first thing I would suggest doing is deactivating and reactivating the account. To do that select the problem account on the left. Then, in the lower right select Settings. Click on Troubleshooting > Deactivate. Save and then go back to settings. Set the account up to download transactions and fill out the information asked for. When asked be sure to Link the account, do not add. Ensure that Bill pay is active and try to submit the payment again.
If you have any issues or questions, or if this doesn't resolve the issue, please comment below.
Best of luck
Colin
I am having the identical issue. Bill pay is enable (green light) but now working. I get the exact same error message.