Installing , Reinstalling and Upgrading to Windows Quicken 2017 Versions

thecreatorthecreator SuperUser ✭✭✭✭✭

           Due to changes from Quicken 2016 to Quicken 2017, the process in upgrading fromone version to another version, is going to be a lot trickier, because of theremoval of the Intuit User ID for the File Password.

            Ideally, I / Quicken should inform Users, when opting in to using the newestversion of Quicken 2017, two things must be done, before you can upgrade. Ifthe User is using the Intuit User ID for the Vault, the User needs to changethe Vault Password to a Custom Password. But before making the change, the Userneeds to print out or print to a PDF File, the Vault Passwords, because thechanges, may erase the passwords stored in the Vault.

            After printing out the passwords, change your Vault Password from the IntuitUser ID Password to a Custom Password.

            Next, you need to change or temporarily remove the File Password from theQuicken Data File.

Next doa Manual Backup your Quicken Data File.

Open Quicken. Go to File > Backup and Restore > Backup
your Quicken Data File(s) before starting.

Create a New Folder on the Desktop or Create a new Briefcase Folder on theDesktop and rename the Folder, New Briefcase, which can be done in Windows 10,too.

Once you have done that, start Firefox or Waterfox and go into Tools then clickOptions. On the General Tab, find  Downloads, then Under Downloads seeSave files to:. Click on the Browse Button. Click Desktop then click on NewBriefcase. Saves you the trouble of having to tell where to Save the Downloadsto and makes the downloads, easier to find, right on the Desktop..

If you purchased from, browse to the Website loads, hover your Mouse over Sign In and then click MyAccount.

On the Next page, fill in your information, used to buy the product, or Createa New Account, if you did not download the program.

If you purchased the product and want to download the program, you need to Signinto the correct Account, you created. Once signed in, on the leftside of the screen click on Downloads & Unlocks. Then across fromthe name of the product you purchased, click on Blue Arrow Download, to startthe Download.

Once it is finished downloading, click to Close the Browser, when done usingthe Browser..

Close Quicken. Do not uninstall it.

Re-open Firefox or Waterfox and click on the link below for downloadingQCleanUI.exe

Download QcleanUI.exe from this link:

Scroll down and see QCleanUI listed under Attachments. Left-click on QCleanUI.exeto start the Download and click Save. Left-click on MSIClean.exe tostart the Download and click Save.
Create a new sub-folder of Briefcase and name it QClean. Move bothQCleanUI.exe and MSIClean.exe into QClean. Now simply open QClean. Right-clickon QCleanUI.exe  and left-click Run as administrator. Choose toClean All Versions. Do not use Programs and Features to uninstall yourQuicken Program.

Use Programs and Features to remove iSeek AnswerWorks English Runtime, whichQuicken installs.

Restart the computer. After the computer restarts, use Explorer to delete / noneed to rename the following folders: (Except if you also have other IntuitProducts installed, expand those folders and delete the Quicken folders, only.)

C:\Program Files (x86)\Quicken

C:\Program Files (x86)\Common Files\AnswerWorks 5.0

C:\Program Files (x86)\Common Files\Intuit


C:\Users\User ID\AppData\Roaming\Intuit

C:\Users\User ID\AppData\Local\Intuit

C:\Users\User ID\AppData\Local\Intuit_Inc

 C:\Users\User ID\AppData\Local\Quicken

 C:\Users\User ID\AppData\Local\Quicken_Inc

Empty the following folders, with the exception of Files in use:

C:\Users\User ID\AppData\Local\Temp


Run Disk Cleanup. Restart the computer.

Don't download the Installer again if you already have it.

Right-click on the Program Installer and click Run as administrator.

Once the program is installed a Window will Popup concerning Program Updates let it continue.

Restart the computer.

Open your browser.

For Quicken 2017 Versions, go to:

Download and save the latest Mondo Patch. Once downloaded, highlight the fileand Right-click on the file and click Run as administrator to install it, ifyou need the Mondo Patch at any point. The Quicken 2017 has been changed, sothe Mondo Patch, may no longer be needed, because the Updates are faster.

Now click on Quicken to Open Quicken. It will not find any Quicken Data Files,because it doesn't know where to look. Choose to Restore a Backup Quicken DataFile. Let Quicken Convert it, before using One Step Update.

When you go to Register the program again, be sure to click Already have anQuicken ID.

You need to complete the Survey portion of the Registration, in order for Nextto become clickable, by telling where you got the program from.

Before using One Step Update, check your Converted Quicken Data File.

Note 1: You do not need the previous version of Quicken installed toreinstall and convert any Quicken Data Folder. When you restore an olderBackup, Quicken will convert the Data File after restoring it, as long as itisn't too old.

Note 2: Each Quicken Data File gets registered, including any existingQuicken Data Files.


  • edited October 2018
    This is a joke right ?
  • QPWQPW Member ✭✭✭✭
    edited December 2016

    This is a joke right ?

    No, but in MOST cases it isn't needed.

    There are always some people for one reason or another the uninstall/install process doesn't go smoothly, and as such the best approach is to clean out as best as possible and try again.
  • mshigginsmshiggins SuperUser ✭✭✭✭✭
    edited December 2018
    I thought the removal of the Intuit ID password was only applicable to the file password and not the vault password.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • thecreatorthecreator SuperUser ✭✭✭✭✭
    edited December 2016
    mshiggins said:

    I thought the removal of the Intuit ID password was only applicable to the file password and not the vault password.

    Also applies to the Vault Password as well. The Password is a Password. It can exactly the same as the Intuit Password. But when you change the Intuit Password at the Website, it will not affect the File or Password Vault Password. Those passwords are no longer linked.

    For the Password Vault Password, if you forget it, you can reset the Password Vault.

    For the File Password, The User has the ability to Reset the File Password as well.

    The User is no longer locked out with Quicken 2017.
  • QPWQPW Member ✭✭✭✭
    edited December 2016
    mshiggins said:

    I thought the removal of the Intuit ID password was only applicable to the file password and not the vault password.

    The steps above about the Password Vault are what I would call "being cautious".

    Quicken 2017 forces the user to stop using the Intuit Id password for the data file.
    It doesn't do anything if the user is using it as the password for the Password Vault password.  And in theory it shouldn't have any affect on it.

    On the other hand there are been cases where people have changed from say using the Intuit Id password on the Password Vault to a custom password, and then find that their passwords are all lost.  It isn't normal and shouldn't happen, but that is the nature of bugs.
  • Ted ElamTed Elam Member
    edited October 2016

    This is a joke right ?

    I tried to download and install quicken 2017 twice.  All I got were two duplicate charges to my credit card  and no quicken.  I need help.

  • QPWQPW Member ✭✭✭✭
    edited December 2016

    This is a joke right ?

    Ted Elam your best bet is to contact Quicken support.
    Not can they reverse that charge, they can help with your problem:  (Chat and Phone links at the bottom of the page)
  • QPWQPW Member ✭✭✭✭
    edited October 2018
    Why is this in the instructions?
    "Firefox 32-Bit from here:

    Waterfox 64-Bit from here:"

    This shouldn't be there.
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    edited July 2018
    QPW said:

    Why is this in the instructions?
    "Firefox 32-Bit from here:

    Waterfox 64-Bit from here:"

    This shouldn't be there.

    Hi QPW,

    A little behind the curve on this, but I went ahead and edited the OP to remove the Firefox/Waterfox links since they shouldn't be there.


This discussion has been closed.