Update failed: Quicken unable to install patch

I got some sort of error message.  I forget exactly what it was, but I think it was something like the above.  I do remember for sure that at first Windows wanted permission to run qwpatch.exe & I gave it permission.  I was trying to read posts of people with similar issues and in doing so I think I might have gotten their error message in my head when it may not have been the same one that I got.  For my Quicken version, it does show R11.  

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