You should validateyour Quicken data file. It may have become damaged over time or if you ever hadcrashes while running Quicken.Please run this procedure, skipping no steps:- Make a copy of your data file: Click File / File Operations / Copy. Do not change any Copy Option settings. Savefile under a new name in same folder as current Quicken data file. (The Copy process appears to be performing arecord-by-record copy of the data file and not just a simple binary image copy.This has been reported as recovering some otherwise not repairablefiles)- Open the copied file in Quicken.- Click File / File Operations / Validate and Repair. Click "ValidateFile", "Rebuild investing lots" and "Delete investing price history", check to make sure thecopied file is being validated, click OK. Let it run. - Fix any errors logged as not repaired by Quicken.
-Click File / File Operations. Press and hold SHIFT+CTRL as you click Validateand Repair. The next popup should show "Supervalidate". ClickSupervalidate File, check to make sure the copied file is being validated,click OK. Let it run. It might run for a while. - Again fix any errors logged as not repaired by Quicken.
- Now close and restart Quicken using this new file and try your failing actionagain. If it works, keep using the new file and abandon the old one.If that doesn't resolve the issue, you may have no recourse but to restore yourQuicken data file from a Manual or Automatic Backup taken prior to the problem firstoccurring, if necessary going back to older backups until you find a file thatdoes not exhibit these symptoms. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data