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Text message account confirmation for iPhone

Unknown Member
Text message account confirmation for iPhone does not work. I must always use email confirmation which takes longer. Can Quicken fix this using text messages?

Comments

  • RickORickO SuperUser ✭✭✭✭✭
    edited October 2017
    Who is your cellphone carrier?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Unknown Member
    edited June 2017
    RickO said:

    Who is your cellphone carrier?

    Why would this matter?  In my case, I can't receive text or emails but if I change my password or user id, the text message confirmation works.  It never works when trying to log into my account.
  • mshigginsmshiggins SuperUser ✭✭✭✭✭
    edited June 2017
    Text message to my iPhone to confirm my intuit ID is the one feature of the Intuit ID that works 100% reliably for me. My carrier is ATT.



    Perhaps your cell number was entered incorrectly?
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • RickORickO SuperUser ✭✭✭✭✭
    edited June 2017
    RickO said:

    Who is your cellphone carrier?

    It would matter, possibly, because Quicken/Intuit probably use email-to-text to deliver the message. The systems vary by carrier and there may be an alternative they can use.

    However, your best bet is to contact Quicken support at Quicken Support. This board is not monitored by Quicken Support and none of your fellow users here are really going to be able to help you with this.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Paul SchopfPaul Schopf Member ✭✭✭
    edited November 2018
    Does not work for me (on Verizon) for iPhone version 5.0.14
  • RickORickO SuperUser ✭✭✭✭✭
    edited September 2017

    Does not work for me (on Verizon) for iPhone version 5.0.14

    There was a temporary outage. See this:

    https://getsatisfaction.com/quickencommunity/topics/9-19-2017-quicken-one-time-passcode-not-received...
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Unknown Member
    edited April 2018
    Several times over the past year I have had the need to request a account confirmation code.  Quicken has tried to send the code via text message;, which I have never received.  I have always reverted to receiving an email confirmation; which has always been received instantly.  I have checked that Quicken has my correct phone numbers which is with one of the top 3 national carrier in Canada.  This is a frustration, should I expect the problem to addressed by Quicken?  Calling there premium support line is also a frustration as after being on hold for up to an hour I give up.
  • Quicken HaroldQuicken Harold Alumni ✭✭✭✭
    edited December 2017
    CW said:

    Several times over the past year I have had the need to request a account confirmation code.  Quicken has tried to send the code via text message;, which I have never received.  I have always reverted to receiving an email confirmation; which has always been received instantly.  I have checked that Quicken has my correct phone numbers which is with one of the top 3 national carrier in Canada.  This is a frustration, should I expect the problem to addressed by Quicken?  Calling there premium support line is also a frustration as after being on hold for up to an hour I give up.

    Posting in an older post. Resetting to new post to provide options for feedback.


    Please reference the new conversation here: Account Confirmation Code Request
    Quicken Harold
    Community Moderator
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