Updating Quicken through one step update gives error and must use Mondo Patch

When quicken tells me it has an update ready for me and do I want to install after saying yes it says an error occurred and I must be acting as administrator.  I am the only user on this computer and am the administrator according to windows.  The only way I can update is go to Quicken help and download the 2018 mondo patch and run it.  How can this be avoided so update can be accessed while in Quicken.    Quicken 2018 H&B Rental

Comments

  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    edited July 2018
    Hi James,

    I apologize that you are unable to download and install the update in program.  In order to provide the correct information, please reply back with the text or screen shot (personal information redacted to protect your privacy) of the error message that you are receiving, the release version number of the 2018 H&B Rental Software and what operating system you are on.

    Thank you,

    Sarah
  • JamesJames Member
    edited June 2018
    OK  I will have to wait for the next update of quicken as that is when the issue happens.
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