One Step Update - blank dialog box
I choose One Step Update. After entering password, I just get a blank dialog box that completely freezes the application and I have to force it down. Other times been luckier and it gives me an error like OL-294-A a few times, and then it goes through and downloads the One Step Update. Using Quicken 2016.
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Which version and release of Quicken you are using. You must be on the latest release (patch) level for your supported Quicken version. If you're missing patches, update your software first.
Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.
Please let us know so that we can best help you.
Respectfully,
~ Quicken Harold.
Community Moderator
Thank you for posting back and letting us know which release the Quicken software is on. May I ask, when did this issue first start happening? Were any Windows updates installed prior to the One Step Update Settings window becoming blank?
Does an update complete if you go to an account register and select "Update Now" from the account actions gearwheel in the upper right corner?
Please let us know, thank you.
Sarah
https://www.quicken.com/support/error-when-using-quicken-online-services-ol-293-or-ol-294
Are you still experiencing issues?
Please let us know. If we don’t hear from you within 48 hours, the thread will be closed.
Respectfully,
~ Quicken Harold.
Community Moderator
Can we try making a New Quicken File and adding your accounts so we can see if the issue persists in a new environment?
Please let us know so that we can best help you.
Respectfully,
~ Quicken Harold.
Community Moderator