Quicken Canada R4.4 / Home Trust Visa Card Transaction Download Update
Be advised that when a payment is initiated through quicken you will experience a foreign currency transfer window, this is due to the USA company (EZCARD) that handles Home Trust Visa. The coding for this issue is in their transaction downloads and will not be changed. The quick fix is to accept the currency exchange at 1.0. Home Trust visa works great in the USA and has no transaction fee's.
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What do you mean when you say "when a payment is initiated through quicken"?
The only time that one would see a foreign currency exchange rate dialogue box is when transferring between accounts with different F/X settings... and, then, you wouldn't expect to use an F/X rate of 1.0... unless the two currencies were pegged to one another at unity... and I assume you are dealing in USD and CAD, which are clearly not pegged at unity.
Unless/until you can further substantiate your position, I think it is based on a misunderstanding. It sounds like you have your currency setting set incorrectly in Quicken.
You can have CAD and USD denominated credit cards in Q and the only time one would/should see the F/X rate is when transferring between a CAD and USD denominated account or vice versa.
I have a number of CAD and a number of USD accounts. I download transactions for both. The only time I see the F/X conversion dialogue is when I should see it... when transferring between accounts... and then the F/X rate isn't 1.0.
1. Here is the actual coding from Ezcard QFX transaction
2. I am using the Home Trust Preferred Visa card as per your link
3. There is no designation on the charges or statement to refer to USD, it is all CDN as per this statement
4. Account Details :
5. There is no USD indicated in any of the Quicken Account List on left side after credit card account.
6. Refer to #4.
This is everything I have with regards to this account. I'll try Home Trust again but they explained that it is a Ezcard transaction issue from the USA. I called Ezcard and they told me it's a Quicken problem and the circle is complete. Thanks for your guidance in this issue.
Please post an update if you get this resolved with HomeTrust.
Thanks for reporting this! We're escalating this to our team for review--however, we do need some more information (log files) to complete the escalation.
If you go to Help > Report a problem in your Quicken program, you can send your OFX and Connlogs through our reporting system; just uncheck the other file options, and add "Community Escalation" to the subject of your submission. We can then send this info to our team.
Please reply here if you have any trouble!
Thanks,
Quicken Kathryn
Community Administrator
It's preferable to have the full OFX log, so we can get a full picture of what's happening--
Thanks,
Quicken Kathryn
Community Administrator
Quicken Kathryn
Community Administrator
1. Ensure that the Quicken account is in Canadian dollars. If it isn't, create a new account.
2. Download a qfx file and with a text editor change the "USD" designation to "CAD" located at <CURDEF>USD</CURDEF>
3. Open the modified qfx file with Quicken. Quicken will allow you to link it to the account in step 1.
4. The USD designation in all subsequent qfx files from Home Trust will be ignored by Quicken and the file will correctly load into the account set up in step 2.
I've run into a similar issue, which I have reported to Q as a bug. If you are setting up accounts for download using EWC in a new file and one of those accounts is CAD, but has no transactions in the history (e.g. last 90 days), it will default to USD. So, when setting up CAD accounts for EWC, it is critical that they are already locked to CAD (having even one transaction in the account locks the currency) OR you must ensure that the first EWC/OSU finds at least one transaction in the history or the CAD account will get set to USD.
BTW, the QFX format is a Quicken variant of an industry standard OFX file. One thing that is NOT in doubt or question here is that the problem is caused by Home Trust, which is providing QFX files that contain incorrect information.