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Quicken Mac 2018 - support for T Rowe Price?

Don AwaltDon Awalt Member ✭✭✭
I use Quicken windows and would love to move to the Mac, my one show stopper is lack of support for T Rowe Price mutual funds - Mac 2017 only supports T Rowe Price Brokerage, Quicken Windows supports Brokerage and Mutual Funds.

On Windows, if you "Add" a new Brokerage account, you see for T Rowe Price two entries - "T Rowe Price" and "T Rowe Price Brokerage". The first one is all the mutual funds. On the Mac, under Add Investments/Brokerage account, there is just "T Rowe Price Brokerage" with no access to mutual funds. Can anyone confirm what is supported in Mac 2018, I will buy if it supports my mutual funds! Thanks!

Comments

  • RickORickO SuperUser ✭✭✭✭✭
    edited October 2017
    Are you saying these are T Rowe Price mutual funds held outside of any brokerage account? 
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Don AwaltDon Awalt Member ✭✭✭
    edited March 2018
    Correct. For some reason they show up under Windows as a separate entry under Brokerage/T Rowe Price, but where I select it as an option under Windows, it asks for a web site user/password, I give it my info for logging onto their site at troweprice.com, and voila it finds all my mutual funds. This has never exited on the Mac and is the only thing I need Windows for.
  • RickORickO SuperUser ✭✭✭✭✭
    edited October 2017
    Don Awalt said:

    Correct. For some reason they show up under Windows as a separate entry under Brokerage/T Rowe Price, but where I select it as an option under Windows, it asks for a web site user/password, I give it my info for logging onto their site at troweprice.com, and voila it finds all my mutual funds. This has never exited on the Mac and is the only thing I need Windows for.

    So I take it you've tested on Mac and it doesn't find your funds when you use the "TRP Brokerage" option.

    Could you transfer the funds into an actual TRP brokerage account? Maybe there's a downside to doing that?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Don AwaltDon Awalt Member ✭✭✭
    edited February 2018
    Don Awalt said:

    Correct. For some reason they show up under Windows as a separate entry under Brokerage/T Rowe Price, but where I select it as an option under Windows, it asks for a web site user/password, I give it my info for logging onto their site at troweprice.com, and voila it finds all my mutual funds. This has never exited on the Mac and is the only thing I need Windows for.

    Thanks, but no I tried using my user/password for a brokerage and it did not work. That's a separate beast, buying stocks etc. by commission with broker(s)...it should be rather simple no? There are tons of mutual funds in the world. Windows seems to support them, I am hoping the new Mac version does as parity gets closer.
  • John_in_NCJohn_in_NC SuperUser ✭✭✭✭✭
    edited October 2017
    Don Awalt said:

    Correct. For some reason they show up under Windows as a separate entry under Brokerage/T Rowe Price, but where I select it as an option under Windows, it asks for a web site user/password, I give it my info for logging onto their site at troweprice.com, and voila it finds all my mutual funds. This has never exited on the Mac and is the only thing I need Windows for.

    I can't answer your question as I don't have 2018 yet. (But, I will note that bank support typically doesn't change much between versions.)

    But, I have a question for you: when you say on the Windows side that it finds your mutual funds, does it keep them all in a single account, or does it create a new account for every MF held? Some people were asking about the latter behavior, and some of us were scratching our heads as to why they would create a different account for each. So, I am curious if this because of how some FIs handle things. If so, I wouldn't like that.
  • RickORickO SuperUser ✭✭✭✭✭
    edited October 2017
    Don Awalt said:

    Correct. For some reason they show up under Windows as a separate entry under Brokerage/T Rowe Price, but where I select it as an option under Windows, it asks for a web site user/password, I give it my info for logging onto their site at troweprice.com, and voila it finds all my mutual funds. This has never exited on the Mac and is the only thing I need Windows for.

    Another alternative might be to open a free account and one of the low cost brokerages (e.g. Fidelity) and transfer your TRP funds there. I own several TRP funds within my Fidelity accounts and it doesn't cost me anything to hold them there.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Don AwaltDon Awalt Member ✭✭✭
    edited March 2018
    Re: John's question, Quicken treats them as separate accounts in the Account List in the left hand pane; yet their transactions are downloaded from one "account", user, password for updates. While the terminology is certainly confusing, I actually prefer that, as I also have some stocks with Ameritrade where multiple stocks are shown in one account in the Account pane - yet all the transactions are merged together. The T Rowe way I see total amount invested and can easily get to the transactions by mutual fund. It's not ideal that different FIs are handled differently, I don't know why that is.
  • RickORickO SuperUser ✭✭✭✭✭
    edited October 2017
    Don Awalt said:

    Re: John's question, Quicken treats them as separate accounts in the Account List in the left hand pane; yet their transactions are downloaded from one "account", user, password for updates. While the terminology is certainly confusing, I actually prefer that, as I also have some stocks with Ameritrade where multiple stocks are shown in one account in the Account pane - yet all the transactions are merged together. The T Rowe way I see total amount invested and can easily get to the transactions by mutual fund. It's not ideal that different FIs are handled differently, I don't know why that is.

    In a typical brokerage account, funds are contained as holdings within a single account. In your case, TRP presents each fund as its own account. In both cases, transactions download together in one update as Quicken always updates all accounts at a given FI during each connection.

    As John said, I would find having them separated into individual accounts very annoying. It results in proliferation of accounts in the sidebar and more difficulty in seeing the combined value or transactions of that group of holdings.

    BTW, in the case of a single account holding multiple funds, you can easily see just the transactions in a single fund using the search box in the register. You can also see the values for each fund by grouping the portfolio by security.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Quicken MarcusQuicken Marcus Employee ✭✭✭✭
    edited January 2018
    The Mac has T Rowe Price Brokerage but I don't think that's any different than before and I'm guessing that this isn't what you're looking for.  Do you have a Single Mutual Fund (SMF) account?  I believe T Rowe Price asked to be removed from the Mac list because the Mac didn't really work well with Single Mutual Fund accounts and they probably didn't want to deal with the support calls.  We added SMF support in 2018 so I think we can go back and make a case to them that T Rowe Price SMF account access should be added back to the Mac list but T Rowe price will make that decision.  By the way, one of the benefits of the new subscription service is that you can use both Mac and Windows clients without having to pay for each.  You can't use the same files or sync them yet but you have access to both clients to try out.
  • gizmo78023gizmo78023 Member
    edited March 2018
    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.
  • Unknown Member
    edited February 2018

    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.

    I am in the same position as as Don Awalt above. I have several Mutual Fund accounts with T Rowe Price that I must add to Quicken for Mac 2018. If I cannot add them I'm afraid that it will be a game stopper.
  • jacobsjacobs SuperUser ✭✭✭✭✭
    edited October 2017

    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.

    Since it is up to T Rowe Price to decide to support Quicken Mac, I'd suggest that customers contact T Rowe Price to tell them you want the company to support Quicken Mac. The Quicken developers don't have something they can "fix" to make it work; T Rowe Price needs to sign on for it to work. the more of their customers they hear from, the more likely they'll change something.
    QMac 2007 & QMac Subscription • Quicken user since 1993
  • Don AwaltDon Awalt Member ✭✭✭
    edited October 2017

    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.

    So @jacobs why does Quicken/Windows handle T Rowe downloads fine, the format isn't different for receiving downloaded data in QWin vs. QMac is it? If it was the same download format it would seem Mac version could download it too.
  • jacobsjacobs SuperUser ✭✭✭✭✭
    edited October 2017

    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.

    Don, it's not about the format, it's about whether the financial institution signs on with Quicken to support the Mac product. Read the post above by Quicken Marcus, who is the product manager for Quicken Mac. Until T Rowe Price signs up to work with Quicken Mac, it won't. That's why customer pressure on them can be important to move things forward.
    QMac 2007 & QMac Subscription • Quicken user since 1993
  • David ClontsDavid Clonts Member
    edited November 2017

    The Mac has T Rowe Price Brokerage but I don't think that's any different than before and I'm guessing that this isn't what you're looking for.  Do you have a Single Mutual Fund (SMF) account?  I believe T Rowe Price asked to be removed from the Mac list because the Mac didn't really work well with Single Mutual Fund accounts and they probably didn't want to deal with the support calls.  We added SMF support in 2018 so I think we can go back and make a case to them that T Rowe Price SMF account access should be added back to the Mac list but T Rowe price will make that decision.  By the way, one of the benefits of the new subscription service is that you can use both Mac and Windows clients without having to pay for each.  You can't use the same files or sync them yet but you have access to both clients to try out.

    Where is the documentation for SMFs for mac?  saw that support was added/improved, but can find nothing discussing it...
  • Unknown Member
    edited December 2017
    Issue continues in Quicken for Mac 2018, at least for 529 and 401K accounts.  

    I select Direct Connect (the only option available), enter my id and password, wait, then Quicken returns with a message that "Quicken cannot communicate with T. Rowe Price Brokerage" with a submessage saying "The specified account number does not correspond to one of the user's account".  I am trying to add a new account/connection.  I know the id/pwd are correct because if I put in an erroneous password, Quicken gives me a different message (about have a wrong id or password).  :<
  • Neil@[email protected] Member ✭✭
    edited December 2017
    I have been a LONG time Quicken user, back from my Windows days, to Mac. I have also been a long time T. Rowe Price investor.  In 2016, in utter frustration regarding the inability downloading TRP data to Quicken, I reached out for a TRP Vice President, who contacted the CIO regarding this problem.  I also wrote a letter to the SVP of Quicken-Intuit, who, in turn had one of the head techs contact me.

    Bottom line... both acknowledged that TRP's account numbering system is incompatible with Quicken for Mac (I.e., each TRP mutual fund held has a separate account number, instead of one account number, holding multiple mutual funds).  I never pursued why TRP had worked well with Quicken for Windows.

    I came across this post because I am researching Quicken for Mac 2018.  I am disappointed that the TRP issue has apparently not been corrected.  Quicken was waiting for TRP to change their account numbering system, and TRP is saying it is very big job [expensive] to do so.  Not being a programmer, I am not sure how hard it is for Quicken to write the code to accept the TRP account numbering scheme.  I guess if I opt to upgrade to 2018, I'll have to continue manually entering TRP transactions.
  • RickORickO SuperUser ✭✭✭✭✭
    edited December 2017
    Neil said:

    I have been a LONG time Quicken user, back from my Windows days, to Mac. I have also been a long time T. Rowe Price investor.  In 2016, in utter frustration regarding the inability downloading TRP data to Quicken, I reached out for a TRP Vice President, who contacted the CIO regarding this problem.  I also wrote a letter to the SVP of Quicken-Intuit, who, in turn had one of the head techs contact me.

    Bottom line... both acknowledged that TRP's account numbering system is incompatible with Quicken for Mac (I.e., each TRP mutual fund held has a separate account number, instead of one account number, holding multiple mutual funds).  I never pursued why TRP had worked well with Quicken for Windows.

    I came across this post because I am researching Quicken for Mac 2018.  I am disappointed that the TRP issue has apparently not been corrected.  Quicken was waiting for TRP to change their account numbering system, and TRP is saying it is very big job [expensive] to do so.  Not being a programmer, I am not sure how hard it is for Quicken to write the code to accept the TRP account numbering scheme.  I guess if I opt to upgrade to 2018, I'll have to continue manually entering TRP transactions.

    Neil,

    QM18 added support for what it calls Single Mutual Fund accounts. I think what that refers to is the TRP situation. My understanding is that QWindows has had SMF support for a while. Here are the relevant release notes:

    5.1.0: 
    • NEW Improved support for Single Mutual Fund (SMF) and 401k/403b accounts.
    5.3.2:
    • FIXED Found an issue when turning off the Single Mutual Fund feature in an account where there are linked transfers. We'll be temporarily blocking the ability to turn off the feature as we work on a permanent fix.
    How you enable this feature, I don't know. And also don't know why it's not working for TRP.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Unknown Member
    edited December 2017
    Neil said:

    I have been a LONG time Quicken user, back from my Windows days, to Mac. I have also been a long time T. Rowe Price investor.  In 2016, in utter frustration regarding the inability downloading TRP data to Quicken, I reached out for a TRP Vice President, who contacted the CIO regarding this problem.  I also wrote a letter to the SVP of Quicken-Intuit, who, in turn had one of the head techs contact me.

    Bottom line... both acknowledged that TRP's account numbering system is incompatible with Quicken for Mac (I.e., each TRP mutual fund held has a separate account number, instead of one account number, holding multiple mutual funds).  I never pursued why TRP had worked well with Quicken for Windows.

    I came across this post because I am researching Quicken for Mac 2018.  I am disappointed that the TRP issue has apparently not been corrected.  Quicken was waiting for TRP to change their account numbering system, and TRP is saying it is very big job [expensive] to do so.  Not being a programmer, I am not sure how hard it is for Quicken to write the code to accept the TRP account numbering scheme.  I guess if I opt to upgrade to 2018, I'll have to continue manually entering TRP transactions.

    Lets hope this is something useful... I don't understand how T Rowe Price Mutual Funds is available for Windows but not Mac, but I see it in their help text:  

    Quicken® PC

    You can download any of your mutual fund, brokerage, 401(k)*, or 403(b)* account information into the three most current versions using direct connections.
    *401(k) and 403(b) accounts require the Deluxe® or Premiere® version of Quicken®.

    Quicken® Mac

    Only T. Rowe Price brokerage accounts are supported in the Macintosh versions of Quicken. Using the Direct Connect method, brokerage account information may be imported via Quicken for Mac 2015 or Quicken Essentials for Mac.
  • Unknown Member
    edited December 2017

    huge, huge, HUGE disappointment! Somebody is dropping the ball on this. So many other OFX translation dumps from so many other companies, and I get the rummy 401K from my employer with TRP... not even an OFX download option from the website to import into my new and improved Quicken Mac 2018... tsk, tsk, tsk.

    I am in the same boat.  I emailed T Rowe Price asking for Mutual Fund support for Macs.  
  • Unknown Member
    edited January 2018
    Karen said:

    Issue continues in Quicken for Mac 2018, at least for 529 and 401K accounts.  

    I select Direct Connect (the only option available), enter my id and password, wait, then Quicken returns with a message that "Quicken cannot communicate with T. Rowe Price Brokerage" with a submessage saying "The specified account number does not correspond to one of the user's account".  I am trying to add a new account/connection.  I know the id/pwd are correct because if I put in an erroneous password, Quicken gives me a different message (about have a wrong id or password).  :<

    same here
  • Unknown Member
    edited January 2018
    I am not impressed with the Mac version at all.. Truthfully, stick to the windows version. I cannot connect to any of my investment accounts... T Rowe Price, Voya, TIAA-CREF. I had no issues with the Windows versions... So now I have Quicken Mac 2018 Premium and it literally doesn't work for any of my investment accounts. Expensive and useless piece of software for the Mac.. I was a long time loyal user on windows NEVER had a problem. So, my opinion is to stay away from the Mac version.
  • Quicken MarcusQuicken Marcus Employee ✭✭✭✭
    edited April 2018
    T. Rowe Price and T. Rowe Price Retirement is now available as of 4/19/2018.  There was never any issue in Quicken Mac except for possibly the lack of Single Mutual Fund support which has been fixed in 2018.  This was always T. Rowe Price decision.  Intuit and T. Rowe Price did a bunch of testing over the past few months and were now confident that they could turn on this feature for Quicken Mac customers.  A big thanks to T. Rowe Price and Intuit for approving this change.
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